CJN IT Solutions provides businesses with proactive IT maintenance services, which ensures your business computer systems run at optimal levels as well as minimizing potential downtime. Our IT outsourcing services are provided at a fixed monthly fee and has been designed with a focus on the SME sector.
Our SLA (service level agreement) combines both reactive and proactive IT services, combined into a unique offering, which aims to ensure a trouble-free IT environment for your business. The service we provide will allow you to focus on your business, instead of wasting costly time trying to resolve IT problems. For more information about what is covered in our flat fee contracts, Click here: Flat Fee Service Contact details.
Our diverse team of skilled IT support personnel have been providing onsite as well as remote IT support to customers for more than 14 years.
Our support SLA provides an unlimited amount of support hours per month at a fixed monthly fee. This model is more cost effective and provides proactive maintenance and support. This method of support is for businesses which require ongoing support to their IT infrastructure and cannot afford downtime arising from IT-related problems.
It’s that simple, we ensure all your IT support is taken care of for a fixed monthly fee, no unplanned expenses, only IT systems that work as they should and a support structure you can rely on. You get a full-time IT department without the need to employ any IT staff.
Our Support Services :
Data recovery is just one of the services we offer. Now, instead of having to redo all the work that you had on the drive, we can attempt to recover it for you. We have a high success rate in recovering data from damaged or faulty hard drives.
Removal of Viruses & Spyware
Viruses and malware are being distributed every day and are the cause of numerous computer-related problems. If you suspect that you have a virus or malware infection, we will provide the solution to get you back in business speedily and efficiently.
Network Design & Cabling
As a solution to all businesses we install reliable, functional and affordable networks. A network will share printers, files & internet connections for people in the organization. We do the total layout of the networks with neat cabling and layout. We also provide expertise and knowledge on how to utilize your network optimally.
We have an in-house workshop to repair most computers or peripherals you bring in. Our highly skilled technicians have the experience necessary to tackle any task. Whether it’s a notebook, desktop or printer we can repair or replace faulty hardware / software so that you are up and running again in no time at all.
Is your computer struggling to keep up? Then it could be time to upgrade! We can handle all kinds of upgrades. Any modifications are easily handled by our workshop no task is too big, small or complicated for our skilled technicians.
We supply all computer-related hardware for upgrades and for custom computer builds.
Our prices are very competitive which makes us one of the most well-established suppliers of hardware in Pretoria.
Hardware Sales :
HP, Acer, Mecer, Dell, Lenovo
Whether you are looking for a computer for the kids to play games on or the most powerful server to handle the mission-critical core of your business, we can supply it.
HP, Acer, Mecer, Dell, Lenovo, Toshiba
In our information-driven age, access to your information from anywhere is vital. As such, a laptop makes perfect sense. It will allow you to work from anywhere at any time. We supply all major brands of laptops and other mobile platforms as well as offer repairs on out-of-warranty notebooks.
We supply a wide variety of computer components and peripherals, such as printers, monitors, keyboards and mice. With our products we can assure you a trouble-free computerized environment. We deliver all computer-related products to your office at no additional charge in Pretoria & surrounding areas, whether it is a cartridge or a brand new computer.
CJN IT Solutions is a Microsoft Partner. We possess relevant expertise to implement and maintain most Microsoft Server products to date.
We specialize in Microsoft Server 2008/2012/2016 Microsoft Exchange Server 2010/2016, Microsoft ISA Server, Microsoft Forefront TMG, as well as Microsoft Small Business Server 2008/2011 and Windows Server Essentials 2012/2016. We also supply most software available today, whether it is a boxed product from Microsoft or a customized program to suit your business needs.
Our Software Services :
Some of our most popular software includes:
- Acronis Backups & Recover
- Trend Micro Antivirus
- Intel Security (Mcafee) Antivirus
- Microsoft Software
CJN IT Solutions is a Microsoft Sliver Cloud Accelerate partner. We offer a variety of services to take your business into the cloud, minimizing your onsite hardware costs while maximizing employee productivity. This is accomplished by using Microsoft Office 365 technologies. Office 365 allows your organization to have corporate level email and collaboration infrastructure at a fraction of the cost. Facilities such as Exchange and SharePoint are made available on a subscription basis allowing you to scale according to your organization’s needs. Microsoft Office is made available to your users without having to purchase individual packages or licenses for your users. Ask one of our consultants for more information.
We support a full range of operating systems to handle whatever task you put to your computer, including Windows 7/8/10 up to the latest in server like Windows Server 2016. Selecting the right operating system for the job is crucial. Talk to one of our consultants for advice on the best operating system to suit your needs. You may be surprised at what you can do when you’re not using the same system as the competition.
Choosing the correct productivity suite is essential for any computer user. We recommend the Microsoft Office range of products for all your document productivity needs. There are packages to suit everyone, starting from basic versions for students and home users, to more advanced editions for users requiring more powerful features. Programs include: Word, Excel, Outlook, PowerPoint, Access, Projects, Skype for business and many more.
3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.
Why choose CJN IT Solutions as your preferred IT outsourcing partner?
Our team of skilled IT specialists and engineers will provide you with IT outsourcing support, on-site as well as remotely.
Small and medium companies in Pretoria and surrounding areas will benefit from using CJN IT Solutions IT outsourcing services as we guarantee same-day response.
In order for us to understand your business IT infrastructure, our first step will be to do an IT audit of your IT infrastructure so we can provide you with the best possible outsourced IT support solution. We will then implement the solution and provide you with support and maintenance.
The reality is that the future of in-house IT is looking bleak. It is becoming increasingly difficult to manage all the data, hardware and computing in-house and the fact that you are looking at outsourcing your IT, shows that you have challenges with your current IT infrastructure. This is why many companies are outsourcing their IT support.
The reasons below are why we are the best IT outsourcing company.
Cost and risk management:
Outsourcing can significantly reduce IT costs. Permanent staff can be costly and relying on individuals instead of an organization to mange your IT environment has many risks. What will happen if you employ your own IT specialist and you do not have any technical background? How will you ensure that you have employed the right person for your business’ IT needs? Employing the wrong IT specialist could be a very costly mistake.
Outsourcing this to us will ensure that there are systems in place to ensure peace of mind for the business owner.
Access to expertise:
Technology is constantly changing every year, and the odds are that you don’t have a panel of experts to guide you through the rapid changes taking place. With CJN IT Solutions you will have access to the skills poll of a number of skilled individuals with many years of experience. The staff are consistently trained and updated with the latest products to ensure they have the ability to offer the best support service possible.
Re-focus your priorities:
Outsourcing IT lets you focus on what matters: Growing and supporting your business. When you handle your IT support internally, your focus is mostly divided by different technical issues rather than focusing on running your business. Do you have a backup plan when your computer equipment is stolen? Do you have a disaster recovery plan in place? Do you know how fast you will be able to get your business up and running after a disaster? Outsourcing your IT support to us will give you complete peace of mind. We will be with you every step of the way to ensure IT adds value to your business and does not become another source of unwanted stress.